Privacy Policy - ProofOnSite

1. Information We Collect

We collect information you provide directly to us, including: • Account information (name, email, password) • Site information (site names, addresses, reference codes) • Delivery photos and metadata (timestamps, capture tokens) • Usage data (login times, features used)

2. How We Use Your Information

We use your information to: • Provide and maintain the ProofOnSite service • Process and store delivery photos • Send service notifications and updates • Improve our service and develop new features • Respond to your support requests

3. Data Storage and Security

Your data is stored securely using: • Neon PostgreSQL for structured data (encrypted at rest) • Vercel Blob for photo storage (secure CDN delivery) • Industry-standard encryption for data in transit (TLS/SSL) • Secure session-based authentication We implement reasonable security measures to protect your data, but no method of transmission over the internet is 100% secure.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only: • With service providers who assist in operating our platform (hosting, storage) • When required by law or to protect our rights • With your explicit consent

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. When you delete your account, we will delete your personal data and delivery photos within 30 days, except where retention is required by law.

6. Your Rights

You have the right to: • Access your personal data • Correct inaccurate data • Delete your account and data • Export your data • Object to data processing To exercise these rights, contact us at hello@proofonsite.com

7. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or analytics that collect personal information.

8. International Users

ProofOnSite is hosted on servers located in North America. By using our service, you consent to the transfer and processing of your data in Canada and the United States.

9. Children's Privacy

ProofOnSite is not intended for users under the age of 18. We do not knowingly collect personal information from children.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a notice on our website.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at hello@proofonsite.com